Hey there, sunseeker! Select your shipping destination to shop locally:
LUMIÈRES POUR UN SOMMEIL OPTIMAL, UNE BONNE HUMEUR ET DE L'ÉNERGIE
0
Dash - Dash Excellent choix pour la maison, l'atelier ou le bureau Wake-up lights catalog
Lampes de réveil
Réveil naturel avec un lever de soleil personnalisé
SAD & energy lights catalog
TAS et Lumières d'énergie
Votre dose quotidienne de positivité
Bedbug for kids
Bedbug pour les enfants
Aide au sommeil 3 en 1 pour bébés et enfants
 Ampoules Adaptateurs Pièces détachées
Blog À propos de Assistance

Spares & Replacement FAQ

I need a spare part for my Lumie, do you sell replacement spares?

Yes, we sell replacement parts including all power leads and bulbs for our non-LED models. They can all be found here.

I have the old style black Desklamp, do you still sell the bulb?

Unfortunately, this version of Lumie Desklamp has been discontinued and we no longer supply the bulb for this product as we have been able to source them ourselves.

Do you still sell halogen bulbs for your older Bodyclock range?

Due to many external factors, including evolving regulations that have led to the discontinuation of similar light sources, sourcing and maintaining a stable supply of this bulb has become very challenging. Regrettably, despite our best efforts, we must inform you that we will no longer be able to make the halogen bulb for older Bodyclock lights available, and it will not return to stock. We understand the impact this may have on those who rely on it, and we sincerely apologise for any inconvenience caused.

Our latest range of products are fitted with LEDs meaning you will not need to replace bulbs. If you want to look at those for a more environmental solution you can see our current range here.

Bodyclock Classic: Unfortunately, we no longer supply the bulb for Bodyclock Classic, but you should be able to source one elsewhere online. The bulb type you require is a 28w dimmable halogen bulb.

I've broken the glass lamp cover of my Bodyclock. Can I purchase a replacement lamp cover?

If you have Bodyclock Elite, you can purchase a replacement lamp cover on our spares section.

If you have a Bodyclock Luxe (700FM /750DAB) the globe is integrated into the unit and it will need to come back to us for a chargeable repair.

The cost for this repair will be under £30 including UK postage. Please send the unit back to us at the address below:

Lumie, 3 The Links, Trafalgar Way, Bar Hill, Cambridge, CB23 8UD

Please send your product in a suitably sturdy box and include a covering note with reference to the fault and your contact details and address.