The glass globe is integrated into the Bodyclock Luxe 700FM unit and it will need to come back to us for a chargeable repair. The cost for this repair will be under £30 including UK postage back to you. Please package your product in a suitably sturdy box and include a covering note with reference to the fault and your contact details and address. Send it to the below address:

Lumie, 3 The Links, Trafalgar Way, Bar Hill, Cambridge, CB23 8UD

The nightlight feature may be switched on, meaning that the light will stay on at a low level throughout the night after the sunset has finished. You can switch this off within the settings menu by selecting ‘OFF’ next to the nightlight option.

There is an option to keep the display on at a low light during the night so that the time is visible or alternatively, it can be switched off completely.

The sunset duration is relative to starting from full brightness. If you start your sunset from half brightness, it will take half the time to reach full darkness.

Tapping quite firmly on the glass dome of your Bodyclock Luxe 700FM activates the snooze function. It is most sensitive towards the base as that is closer to the sensor. Alternatively, pressing any of the preset buttons (1,2,3,4,5) activates the 9-minute snooze.