Warranty

Lumie warrants that the products to be supplied pursuant to your order shall be free from defects in materials and workmanship for the respective periods set out below (Warranty Period):

3-year warranty for:

SAD lights (Halo, Vitamin L, Arabica, Desklamp, Zest and Brazil), Bodyclock lights, Clear, Bedbug and Sunrise Alarm

6-month warranty for:

Bulb, spares and accessories 

During the specified Warranty Period, Lumie will repair or replace (with either new or factory refurbished products) any defective product. Lumie shall inspect the returned product and Lumie’s decision on whether the product is faulty or defective shall be final.

The warranty above is subject to the following exceptions:

1. It does not apply to any product

a) that has been installed, altered, repaired, opened or has had its warranty seal broken by persons not approved by Lumie;

b) where the serial number has been altered, defaced or removed;

c) that has been subjected to conditions outside the product’s specified tolerances published by Lumie or which in Lumie’s reasonable opinion has been the subject of unusual or unrecommended physical, environmental or electrical stress or abuse by a person other than Lumie;

2. It does not cover damage or loss occurring during transportation;

3. It does not cover the cost of expendable components (including, but not limited to, accessories or rechargeable batteries).

You are responsible for returning the faulty products to Lumie at Lumie’s address (unless otherwise notified by Lumie to you). Freight and insurance shall be prepaid by you and Lumie accepts no risk in respect of products which are being returned.

The warranty is in addition to any non-excludable warranties implied into these terms and conditions of sale by Act of Parliament.

Liability

Except where prohibited by law, in no event will Lumie be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Lumie has been advised of the possibility of such damages. 

If, notwithstanding the other provisions of these Terms and Conditions, Lumie is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the site or any content, Lumie’s liability shall in no event exceed the amount paid by you for the product(s), unless otherwise required by law.

The limitations in this section shall not affect your statutory rights as a consumer.