Hey there, sunseeker! Select your shipping destination to shop locally:
Dash - Dash Eine gute Wahl für
Haus, Werkstatt oder Büro
Wake-up lights catalog
Wake-up-Lichter
Natürlich aufwachen mit einem personalisierten Sonnenaufgang
SAD & energy lights catalog
SAD und Energie
Ihre tägliche Dosis Positivität
Bedbug for kids
Bedbug für Kinder
3-in-1-Schlafhilfe für Babys und Kinder
Glühbirnen Adapter Ersatzteile
Lichtwecker
Bodyclock Spark 100 Support
Bodyclock Spark 100
Häufig gestellte Fragen
Why can’t I get the sunset feature to work?
Before activating the sunset feature button, make sure that the light is turned on to full brightness. Once the light is at full brightness and the sunset has been activated, the light should slowly dim over the duration that you have selected.
Why isn’t the light switching off completely at the end of the sunset?
The nightlight feature may be switched on, meaning that the light will stay on at a low level throughout the night after the sunset has finished. You can switch this off within the settings menu by selecting ‘0’ next to the nightlight option.
Why does the sunset finish faster than the selected duration?
The sunset duration is relative to starting from full brightness. If you start your sunset from half brightness, it will take half the time to reach full darkness.
Why isn’t the tap snooze feature working?
If the tap snooze feature isn’t working when tapping the lamp cover, try to tap towards the bottom of your Bodyclock Spark 100. Often the bottom is more responsive (this can be either the front or back of unit) as this is where the vibration receptors are.
Does the display stay on during the night?
There is an option to keep the display on at a low light during the night so that the time is visible or alternatively, it can be switched off completely.
The light on my Bodyclock Spark 100 has started turning on and off by itself. What can I do to fix this?
It sounds like your Bodyclock Spark 100 may have accidentally been switched into 'demo mode'.  This happens when the ‘+’ button is pressed and held for too long (approx. 20 seconds).
To exit this mode, you can press and hold the '-' button for approx. 20 seconds. You should see the display briefly flash.
Ihre schrittweise Video-Anleitung
Brauchen Sie noch Hilfe?
Wenn Sie mit uns chatten möchten, können Sie die Webchat-Option nutzen (auf dem Desktop verfügbar) oder uns per E-Mail unter info@lumie.com erreichen. Wir sind von Montag bis Freitag von 9.30 bis 17.30 Uhr erreichbar und bemühen uns, Ihre Anfrage innerhalb eines Arbeitstages zu beantworten. Während der Hochsaison kann dies etwas länger dauern, aber wir werden Ihre Anfrage immer innerhalb einer Arbeitswoche beantworten.